How can I pay at the Museum?
British pounds are of course acceptable throughout the Islands and have equivalent value to our own local Falkland Islands pound.
We also accept US dollars. Please note that we are unable to change the exchange rate on a daily basis and will only adjust this once or twice through the summer, or if fluctuations are particularly large. We will try to offer a reasonable rate while ensuring that we can cover our costs.
We are not currently able to accept Euros.
Visa and Mastercard are acceptable, but regrettably are not able to accept other cards such as Diners’ Club or American Express.
Can I take photographs in the Museum?
You are welcome to take flash-free photographs for non-commercial purposes throughout the Museum and Cartmell Cottage. You are also welcome to take video/film recordings that will be for your personal use.
Commercial photography or filming is not permitted except with the express permission of the Museum Manager.
Can I buy souvenirs at the Museum?
Yes, we have a small gift shop offering some interesting and unique items. There are several souvenir shops in Stanley, so we focus on stocking goods made in the Falkland Islands.
Some of our most popular items have been sculpted exclusively for the Museum by our taxidermist and talented artist, Steve Massam. These include replica scrimshaw (we couldn’t legally sell you original pieces!) and cold-cast bronze sculptures of Falklands’ wildlife (specifically seals and penguins), as well as smaller pieces such as coasters and keyrings.
Of extremely limited availability because of their desirability and the time taken to produce them are Steve’s larger sculptures – Britannia (commemorating the Liberation of the Falklands from Argentine occupation in 1982 – strictly limited edition of 25); Black-browed Albatross Bust; and Elephant Seal.
Can I get something to eat or drink at the Museum?
Unfortunately we do not have a café – much as we would love to – so cannot offer refreshments at Britannia House. Our staff will do their best to direct you to a venue that will suit your requirements.
Are babies and toddlers welcome?
We say start them young! Yes, your children are very welcome at both Britannia House and Cartmell Cottage and there is no charge for under-16s.
Please note that the Museum is pushchair friendly but we are not able to offer a baby care room. However, should you need somewhere to change or feed your baby, please speak to a member of staff who may be able to offer you a quiet, clean and private space to do this.
Is the Museum suitable for visitors with disabilities?
Generally, yes. The Museum is wheelchair accessible – Cartmell Cottage is not. However, some displays may cause problems for individuals with hearing or sight impediments.
Can I bring my dog?
We welcome Guide Dogs and Hearing Dogs for the Deaf, but there are not really facilities for leaving other dogs outside safely.
Are displays in more than one language?
No, our displays and literature are in English only.
High Season (November to End of March)Monday to Friday: 9.30am - 4.00pmWeekends: 2.00pm - 4.00pmHours may be extended on days when cruise ships are visiting Stanley
Off Season (April to end of October)Monday to Friday: 9.30am-12.00 noon and 1.30pm - 4.00pmWeekends: 2.00pm - 4.00pm
To promote awareness and appreciation of the history and heritage of the Falkland Islands and to protect and preserve this history for future generations.