The historic heart of Stanley

VACANCIES

Museum Assistant

Applications are invited for the post of Museum Assistant at the Historic Dockyard Museum
This position would suit a mature and responsible individual able to work as part of a small team with minimum supervision.
Responsibilities are wide-ranging but with a focus on records and data, this individual will be expected to be meticulously organised and methodical.
The following are essential to the post:
- A very high standard of spoken and written English
- The ability to research, record, interpret or report information
- Confidence in dealing with the public and answering queries
- Excellent manners and considerable patience
- Clean and tidy appearance.
A good knowledge of the Falklands would be of great benefit, as would experience with databases, the ability to handle cash and operate a till. A clean driving licence is beneficial. Additional or unsocial hours may sometimes be called for, but some flexibility on hours may be considered for the right candidate.
Closing date of applications is Wednesday 19th April 2017. 
 For further information please contact the Manager, Alison Barton on 27428 or by email to manager@falklands-museum.co.fk.


Job Description
Job Title:  Museum Assistant (Reading Room)
Hours of Work:  37.5
Salary: £18,000 - £20,000

Overview
The role of the Museum Assistant (Reading Room) is to ensure that information held in the Reading Room is useful, easily accessed and where possible up-to-date so that the Reading Room can be efficiently used for research by other staff members and the general public.  The organisation of the information held in the Reading Room is only partially completed so the post holder will be required to continue this work.  The Museum Assistant (Reading Room) will also be required to answer research enquiries, conduct research projects, write exhibition material and assist with the general operation of the museum.

Duties and Responsibilities
Reading Room - Organisation
To continue the process of reviewing the information held in the Reading Room, organising the information into logical categories and subcategories so that it is easy to find.
Where information files have not been recently reviewed, the post holder will be required to review the information removing irrelevant information and duplicates, refiling items better suited to other categories or to storage and organising the remaining information into a logical, easy-to-use order.  Where obvious gaps exist in the information, the post holder should try to gather the missing information.
To update the spreadsheet of Information Held in the Reading Room.
To ensure new items are filed in the appropriate place.
To ensure folders used by staff/general public are put back in the right place.
To devise and implement a new filing system for archive paper documents.
To devise and implement a new filing system for photographs.


Reading Room – Research
To respond to email research enquiries.  This may involve using information held on file to answer the query or may involve actively searching for information e.g. using books, archive newspapers, journals, talking to other staff or local people.  Where new information is gathered to answer a query this should then be placed on the relevant file in the Reading Room.
To assist members of the public using the Reading Room.  This may include finding the relevant information files for them, explaining the information held in the files and where relevant collecting new information from them to improve the information held on file.
To carry out research projects as instructed by the museum manager.  This may involve using the internet, contacting other organisations/people and interviewing local people.  It may also involve summarising the information found in a written research note.

Exhibitions
To assist in the construction of new exhibitions including writing material and gathering together photos and items

Reception & Gift Shop
To work on the reception desk as and when required.  This will involve operating the till, welcoming visitors to the museum and answering their questions.
To work in the Gift Shop as and when required.  This will involve operating the till, assisting customers with their purchases, stocking the shelves and participating in stock takes.

General Duties
To open and close the museum as and when required.
To assist with administrative office duties as and when required.
To undertake any other tasks as and when required relating to the general operation of the museum.

Person Specification – Museum Assistant (Reading Room)
ESSENTIAL SKILLS AND QUALIFICATIONS

  • GCSE (Grade A-C) in English and Maths or equivalent qualification
  • Experience of dealing with the general public and delivering good customer service
  • Experience of using Microsoft Office (including Word, Excel and Email)
  • Experience of using databases
  • A good understanding of local history
  • Confident verbal communication skills
  • Good written communication skills
  • The ability to read and understand complex documents/information
  • Good attention to detail and the ability to work methodically
  • The ability to work unsupervised and manage own workload effectively
  • Ability to work effectively as part of a small team
  • Ability to use own initiative to solve problems
  • The ability to be flexible with working hours (some evening and weekend working is required on occasion)
  • Reliable and Honest


DESIRABLE

  • Driving licence
  • Experience of conducting research and summarising findings in writing